gkk99 Privacy
Protection Policy
A clear policy document explaining how your personal information is collected, used and protected.
Introduction and Purpose
gkk99 is a platform offering football betting, slots and live casino services for players. This policy fully explains how we view, store and protect the personal information you provide while using our services.
This policy applies to all users who access the gkk99 website. By continuing to use this site, you are considered to have accepted the terms of this policy. If you disagree with any part of it, please contact us to discuss before continuing to use the site.
Types of Information We Collect
We only collect information that is necessary to provide our services properly. This includes the following—
A. Account Registration Information
- Full name
- Date of birth (to verify 21+ age)
- Email address
- Phone number (for verification)
- Your chosen login credentials (username, password)
B. Financial Information
- Deposit and withdrawal records
- Payment details for KBZPay, Wave Money, AYA Pay and Bank Transfer (handled securely only)
- Deposit and withdrawal frequency and amounts
C. Technical Information
- IP address
- Browser type and version
- Device type used to access the site
- Pages viewed, clicks and time spent on the site
- Data obtained from cookies and similar tracking technologies
D. Communication Information
- Messages sent when contacting us via Live Chat
- Content sent when contacting us by email
- Customer service records
How we use your information
We use the personal information we collect only for the following purposes—
- Account registration, verification and security protection
- Arranging the delivery of football betting, slots and live casino services
- Processing deposits and withdrawals accurately
- Checking account status to award bonuses, promotions and VIP rewards
- Resolving customer service and technical issues
- Preventing illegal activity, fraud and abuse of the gaming system
- Meeting legal and regulatory obligations
- Analysing playing patterns to improve our services (without identifying individuals)
We do not sell, exchange or rent your personal information to third-party marketing companies without your consent.
Information sharing and disclosure
We may share your personal information with third parties only in the following limited circumstances—
- Service providers: Companies that support our services, such as payment networks, IT services and security checks — they must handle data only as we instruct
- Legal requirements: Where disclosure is required by a law enforcement agency or court order
- Fraud prevention: In investigations related to fraud, money laundering or illegal gambling
- Business changes: In the event of a merger, acquisition or asset transfer, in accordance with the law
We strictly follow the principle that no sharing of information may compromise your personal privacy protection.
Cookies and tracking technologies
Our site uses cookies (small data files stored in your browser) and similar technologies.
Purposes for using cookies
- Essential cookies: Maintaining login sessions and checking site security — without these cookies the service cannot be provided
- Functional cookies: Remembering your preferences (language, settings)
- Analytics cookies: Understanding how many pages and services on the site are being used effectively
You can block cookies through your browser settings. Please note, however, that blocking them may cause some site features to not work properly.
Data security measures
gkk99 puts in place technical and organisational security measures to prevent your personal information from being lost, stolen or accessed without authorisation—
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Payment information is stored using encryption and tokenisation
- Access controls — staff can only access the data needed for their role
- Regular security audits of servers and databases
- Regular reviews of data integrity
We honestly acknowledge that no digital platform can offer a 100% guarantee, but we are committed to putting in place the best protections possible.
Data retention period
We retain personal information for as long as we are providing services and for a period necessary to fulfil legal or regulatory obligations—
- Active account data — for the entire period the account remains open
- Financial records — for the period prescribed by legal requirements
- Customer service records — for a period after the resolution is complete
- Closed or deleted account data — deleted or anonymised within an appropriate period for the purpose of protection against legal investigations
Your rights
Regarding your personal information, you have the following rights—
Right to Access
You can request to see what data we hold about you.
Right to Rectification
You can request corrections to any personal information that is inaccurate or incomplete.
Right to Erasure
You can request deletion of data we no longer need to keep, where there is no legal obligation to retain it.
Right to Restriction
You can request that we limit how we process certain data. We will review such requests in accordance with the law.
Right to Object
You have the right to object to further marketing communications or profiling and to disconnect from them.
If you wish to exercise any of these rights, you can contact us via email at [email protected]. We will respond as quickly as possible.
Protection of Children Under 21
gkk99 services are for adults aged 21 and above only. If we become aware that personal information of anyone under 21 has been collected, we will delete that data immediately and close the relevant account. If you are a parent or guardian and believe a child's information is on our site, please contact us immediately at [email protected].
Policy Updates
We may update this privacy policy from time to time to keep it current. If any significant changes are made, we will notify you clearly on the site. Continued use of our services will be taken as acceptance of the updated policy.
Both the original publication date and the most recent revision date of this policy are shown at the top of this page. Please check back regularly.
How to Contact Us
If you have any questions, data requests, or concerns about this privacy policy, you can reach our 24/7 support team—
- Live Chat: Through the Live Chat service on the site (Myanmar language support available)
- Email: [email protected]
We will do our best to respond as quickly as possible, and we always make the protection of your personal data our top priority.